Nominee for: Best Client Service

HR Connexions
HR Connexions was established in 2005 to offer employers a genuine alternative approach to recruitment. By understanding our client’s needs and frustrations, it has shaped what our business is today.
Our client base is across the market, and we support blue chip corporate organisations through to SME’s within the UK. Each client is handled with the utmost customer care and we tailor each campaign to fit into their business processes. So, whether they are looking for a single, flat fee solution or a fully integrated e-recruitment solution, we can help.
We simply remove the headache out of recruitment and reduce the costs for our customers by:
• Attracting high quality applicants from Online Recruitment Marketing campaigns
• Engaging and communicating with the applicants on behalf of the client to improve their brand and build talent pools
• Providing simple & easy to use recruitment systems & processes that improve internal communication and provide useful measurement tools.
As an original thought leader, in a market that is flooded with choice, the contribution that we have made to the industry is with thanks to our clients and listening to them!
HR Connexions was established in 2005 to offer employers a genuine alternative approach to recruitment. By understanding our client’s needs and frustrations, it has shaped what our business is today.
Our client base is across the market, and we support blue chip corporate organisations through to SME’s within the UK. Each client is handled with the utmost customer care and we tailor each campaign to fit into their business processes. So, whether they are looking for a single, flat fee solution or a fully integrated e-recruitment solution, we can help.
We simply remove the headache out of recruitment and reduce the costs for our customers by:
• Attracting high quality applicants from Online Recruitment Marketing campaigns
• Engaging and communicating with the applicants on behalf of the client to improve their brand and build talent pools
• Providing simple & easy to use recruitment systems & processes that improve internal communication and provide useful measurement tools.
As an original thought leader, in a market that is flooded with choice, the contribution that we have made to the industry is with thanks to our clients and listening to them!
Telephone: 0113 258 4440
2 Kerry Hill,Horsforth,Leeds
Supporting Evidence
HR Connexions are very excited about this award as it provides the opportunity to demonstrate the valuable contribution we have made to the Online Recruitment Industry and showcase some of our valued clients.
We are consistently challenging the market and our internal processes to improve on what we do. By understanding our customers and listening to their needs and their wish lists, our proposition and service remains unbeatable in a fast developing and energised market.
Each element of our service is closely related to performance and we are judged on a daily basis by all our clients. We do not sign our clients into lengthy contracts, instead, we operate a genuine partnership agreement, where by the client can choose to stop using our services whenever they want to, without penalty. We retain over 90% of our customers and our first customer still uses us as a preferred recruitment marketing solution today. This mutual loyalty and respect is gained through providing a service that exceeds customer expectations time and time again. It certainly keeps us on our toes, ensures we take nothing for granted and builds a much firmer foundation for our partnerships.
Every one of our customers is different. They operate in different vertical markets; they have different staffing issues, different types of vacancies, cultures, goals, objectives and budgets. To ensure that we continue to fill over 90% of their vacancies, there is a huge investment of time undertaken in understanding our clients & their market, the job boards, the online recruitment industry and the applicant market.
For example; the marketing and recruitment strategy for a Butcher in a local farm shop is very different to a Logistics and Supply Chain Director for a Pharmaceutical Company. However, our creative approach and the commitment we have to all our clients, is attacked with a relentless determination that delivers the right member of staff time and time again.
The ability to adapt, remain flexible and listen to our clients has shaped our business which now has 2 unique service offerings for 2 different markets.
The On Demand, Flat Fee solution is quoted by our customers & prospects as “the most flexible in the market”. The testimonials demonstrate how we consistently strive to fit into the individual business cultures and processes. However, our in-house operational team is efficient and can handle very large numbers of recruitment campaigns.
The corporate and volume recruiter has very different challenges to the SME. Over the last four years we have refined our original flat fee solution to suit this market, their cultures and strategic goals. Our ability to dovetail in to their HR department and achieve results previously unheard of, demonstrates our tenacious dedication to providing the best client services.
When we approached a selection of customers for these testimonials, the response was extremely positive and proactive. Each client gave their time with pleasure and enthusiasm. The words they have written is the best testament, we have, that shows our commitment to our clients and those partnerships.
We are really looking forward to the future of our industry and online recruitment marketing. We are driven in continuing to shape the way companies attract and manage talent to their business and delivering an exceptional client service.
We are consistently challenging the market and our internal processes to improve on what we do. By understanding our customers and listening to their needs and their wish lists, our proposition and service remains unbeatable in a fast developing and energised market.
Each element of our service is closely related to performance and we are judged on a daily basis by all our clients. We do not sign our clients into lengthy contracts, instead, we operate a genuine partnership agreement, where by the client can choose to stop using our services whenever they want to, without penalty. We retain over 90% of our customers and our first customer still uses us as a preferred recruitment marketing solution today. This mutual loyalty and respect is gained through providing a service that exceeds customer expectations time and time again. It certainly keeps us on our toes, ensures we take nothing for granted and builds a much firmer foundation for our partnerships.
Every one of our customers is different. They operate in different vertical markets; they have different staffing issues, different types of vacancies, cultures, goals, objectives and budgets. To ensure that we continue to fill over 90% of their vacancies, there is a huge investment of time undertaken in understanding our clients & their market, the job boards, the online recruitment industry and the applicant market.
For example; the marketing and recruitment strategy for a Butcher in a local farm shop is very different to a Logistics and Supply Chain Director for a Pharmaceutical Company. However, our creative approach and the commitment we have to all our clients, is attacked with a relentless determination that delivers the right member of staff time and time again.
The ability to adapt, remain flexible and listen to our clients has shaped our business which now has 2 unique service offerings for 2 different markets.
The On Demand, Flat Fee solution is quoted by our customers & prospects as “the most flexible in the market”. The testimonials demonstrate how we consistently strive to fit into the individual business cultures and processes. However, our in-house operational team is efficient and can handle very large numbers of recruitment campaigns.
The corporate and volume recruiter has very different challenges to the SME. Over the last four years we have refined our original flat fee solution to suit this market, their cultures and strategic goals. Our ability to dovetail in to their HR department and achieve results previously unheard of, demonstrates our tenacious dedication to providing the best client services.
When we approached a selection of customers for these testimonials, the response was extremely positive and proactive. Each client gave their time with pleasure and enthusiasm. The words they have written is the best testament, we have, that shows our commitment to our clients and those partnerships.
We are really looking forward to the future of our industry and online recruitment marketing. We are driven in continuing to shape the way companies attract and manage talent to their business and delivering an exceptional client service.



